Two-Year Warranty

When servicing, enjoy a two-year warranty for your timepiece.

What's Covered Under Warranty

Any mechanical issues affecting the movement and functionality of your watch.

  1. Functioning of complications
  2. Timekeeping issues
  3. Time setting/crown issues
  4. General watch construction
  5. Waterproofing issues

We offer a twenty-four month warranty on the paid maintenance and/or repair services performed at our authorized service centers following the initial manufacturer's warranty period. See your manufacturer's warranty for more details.

In the event of a service claim covered by this warranty, we will, at our discretion and without cost, repair or replace any spare parts and/or rectify a faulty repair as identified by our customer service team.

See more in our Terms and Conditions.

Our Promise

If your watch has any mechanical or functionality issue at any point during the warranty period, please contact our concierge with your order number and a description of the issue.

Our team will promptly address the issue, ensuring expedited service.

Frequently asked questions

What voids my warranty?

This warranty is rendered void if any work is carried out on the watch outside of our authorized service centers.


Is there anything not included in my warranty?

This warranty does not cover normal wear and tear or damage caused by a customer's accident or negligence. Please see more in our Terms and Conditions.


Start servicing your timepiece, today