Our Services
We offer a wide range of services in order to meet any of your watchmaking needs.
Full Service
Your watch will receive a full mechanical overhaul—cleaned, lubricated, and rigorously tested for peak performance. Any worn or rare components requiring additional cost will be flagged for your approval before work proceeds.
Disassembly and cleaning
- Expert evaluation of timepiece
- Dismantling of the full watch, including the movement
- Cleaning of the case and bracelet
- Cleaning and oiling of all internal components
- Expert evaluation of timepiece
- Dismantling of the full watch, including the movement
- Cleaning of the case and bracelet
- Cleaning and oiling of all internal components
Adjustments and replacements
- Adjustment of movement components to return performance to factory specifications as much as reasonably possible
- Includes replacement of internal parts that naturally wear over time, such as gaskets, seals, and mainsprings
- Adjustment of movement components to return performance to factory specifications as much as reasonably possible
- Includes replacement of internal parts that naturally wear over time, such as gaskets, seals, and mainsprings
Testing and quality control
- Water resistance and pressure testing and renewal
- Regulation of movement
- Adjustment of clasp
- Reassembly of complete watch, including the movement
- Extensive quality control
- Water resistance and pressure testing and renewal
- Regulation of movement
- Adjustment of clasp
- Reassembly of complete watch, including the movement
- Extensive quality control
Comfort and ease
- Fully insured shipping kit
- At-home pickup
- Live service center concierge
- Service tracking
- Fully insured shipping kit
- At-home pickup
- Live service center concierge
- Service tracking
Case Restoration
A case restoration restores your watch's exterior to its intended beauty by reviving and rejuvenating its intricate finish for your next adventure.
Disassembly and cleaning
- Expert evaluation of timepiece
- Dismantling of the full watch, including movement removal
- Polishing or otherwise refinishing (e.g. brushed or bead-blast finish) of all outer surfaces of the case and bracelet, back to factory specifications
- Cleaning of the case and bracelet
- Expert evaluation of timepiece
- Dismantling of the full watch, including movement removal
- Polishing or otherwise refinishing (e.g. brushed or bead-blast finish) of all outer surfaces of the case and bracelet, back to factory specifications
- Cleaning of the case and bracelet
Testing and quality control
- Water resistance and pressure testing and renewal
- Reassembly of complete watch, including the movement
- Extensive quality control
- Water resistance and pressure testing and renewal
- Reassembly of complete watch, including the movement
- Extensive quality control
Comfort and ease
- Fully insured shipping kit
- At-home pickup
- Live service center concierge
- Service tracking
- Fully insured shipping kit
- At-home pickup
- Live service center concierge
- Service tracking
Specialty Services
From laser welding to intricate restoration, we're equipped to handle your watch's unique servicing needs and bring it back to life.
Beyond these, many more services are available. Unique services will require the help of our Concierge due to the high degree of variability from one watch to another.
Warranty & Insurance
Two-Year Warranty
When servicing, enjoy a two-year warranty for your timepiece from the date of service.
Insurance Coverage
Every order includes insurance coverage in-shipping and in-service up to $1,000,000.
Start servicing your timepiece, today
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